Privacy & Cookie Policy – Kutnia

All the services offered in our Store belong to and operated by our company titled AJK Tekstil Paz. İth. İhr. A.Ş. registered at the address of “Eyüpoğlu mahallesi Şerefoğlu sokak No:10/1 Şahinbey / Gaziantep ”.

Our Company can collect personal data for various purposes. The method of data collection and how such personal data are protected have been explained in our Personal Data Policy published on our website.

Some personal data of the members (name-surname, company details, telephone, address or e-mail information etc.) are collected by our Store as a matter of course during membership process or through filling of various forms and questionnaires.

Our Company may sometimes send special offers, campaigns, information of new products and promotion offers to its customers and members. During signing up process, our members can choose to receive or not to receive such information or they can change their choices from Account Information section after the completion of membership process or they can make notification using link in information message sent to them.

Personal data submitted by our members to our store on electronic environment during confirmation process via our store or through e-mail message shall not be disclosed to third parties other than the scope and purpose specified in “User Agreement” executed with our members.

Our Company stores and uses the IP addresses of the members to identify the system problems and to solve the troubles and disputes that may arise with respect to the service offered. IP addresses can also be used to identify the users in a general manner and to gather comprehensive demographic information.

Our Company can use itself or through its affiliates such requested information directly for marketing purposes other than the scope and purposes mentioned in Membership Agreement. Personal data can also be used to directly contact with the user when required. Information requested by our Company or provided by the user or information on operations performed through our Store can be used by our Company and its affiliates beyond the scope and purpose mentioned within the scope of “Membership Agreement” without disclosing the identities of our customers in order to make various statistical evaluations, to create database and conduct market researches.

Our Company undertakes to keep the confidential information as strictly confidential and private, to define it as confidentiality obligation and to take any and all necessary precautions and exercise due diligence in order to ensure and maintain confidentiality, to prevent the entrance of such confidential information, in whole or in part, to public domain or unauthorized use or disclosure of the same to any third party.

CREDIT CARD SECURITY 

Our Company gives particular importance to the security of credit card holders who make shopping from our shopping sites. Your credit card details are in no way stored on our systems.

You should consider two points to determine the security level of the website you enter. One of them is a small key or lock symbol at the bottom of your web browser. It shows that you are on a secure internet page and all your information is encrypted and protected. This information is only used in accordance with the sales process and in the direction of your instruction. Information about the credit card used during our shopping sites are encrypted with 128 bit SSL (Secure Sockets Layer) protocol independent of our shopping sites and transmitted to the bank for questioning. If the card availability is confirmed, then the shopping process continues. Since the card details are not displayed or stored on our side, it is not possible for third parties to receive such information.

 

The security of the payment / invoice / delivery address details of the online orders placed using credit cards is checked by our Company against Credit Card Fraud. For this reason, it is necessary to confirm first the validity of financial information and address / telephone details in order for the first orders of our customers to reach supply and delivery stage. To check these details and information, our Company can contact with the credit card holder or the relevant bank when required.

 

Any and all information provided by you during membership stage are only accessed and changed by you. As long as you keep your member login information confidential and secret, it is not possible for others to access and change such information about you. For this purpose, 128-bit SSL is used during the membership process. It is an international encryption standard that cannot be hacked.

 

Internet shopping sites with information line or customer services where full address and telephone details are provided are preferred more today. On these websites, you can get detailed information about all the topics that you wonder and you can get healthier information about the reliability of the company which offers online shopping service.


Note: We recommend you to pay attention to the presence of full address and telephone information of the relevant company in internet shopping sites. Before shopping, you must note any and all telephone / address details of that store. If you do not trust, first call the store and confirm the reliability before shopping. Any and all details and office address of our Company are explicitly written in all online shopping sites of our Company.

MAIL ORDER CREDIT CARD SECURITY 

Identity card and credit card details to be sent by you through credit card mail-order method shall be stored by our Company in compliance with Privacy/Confidentiality principle. Such information and data are stored for 60 days and then destroyed in order for spending objections that may arise between the customer and the bank. In the event of any amount of money withdrawal from your credit card other than the amount mentioned in mail-order form approved and submitted by you in return for the products you order submit, you can raise objection to the bank and prevent the payment of such amount. 


THIRD PARTY WEBSITES AND APPLICATIONS 
Our Store can give link to other links in our website. Our Company bears no responsibility with respect to privacy practices and contents of such websites accessed through those links. Advertisements published on our website are distributed to our users through our advertising business partners. Privacy/Confidentiality Policy Principles included in this Agreement only relate to the use of our Store and don’t involve third party websites.

EXCEPTIONAL CIRCUMSTANCES


In the following limited circumstances, our Company may disclose the personal data which belong to the users to third parties beyond the provisions of this “Privacy Policy”.
1. To comply with and follow rules of law in force such as Laws ,Decree-Law, Regulation etc. enacted by the competent jurisdictional authority;
2. To fulfill the requirements of the “Membership Agreement” and other contracts
concluded by and between our Store and our users and put them into practice;
3. Request for information on users for the purpose of conducting a research or inquiry carried out by the competent administrative and judicial authority in accordance with the procedure;
4. In cases where it is necessary to provide information to protect the rights or security of the users.

 

E-MAIL SECURITY


Please never write your credit card number and password in your e-mails that you send to our Customer Service with respect to any of your orders. Information in your e-mail messages can be viewed or seen by third parties. Our company cannot guarantee the security of your information provided in your e-mails.


WEB BROWSER COOKIES


Our company can obtain information on users visiting its website as well as on their use of its website by means of a technical communication file (Cookie). These technical communication files are small text files that are sent by a website to the user’s browser in order to be kept in the primary memory. Technical communication file keeps the status and choices about the website and facilitates the internet use.

Technical communication file helps obtaining statistical information on the number of people that visited the website, the purpose and frequency of a person visiting the website, and the duration of their stay on the website, as well as producing ads and content dynamically from the user pages specifically designed for the users. Technical communication file is not designed to retrieve data or any other personal information from primary memory or from your e-mail address. Most browsers are designed to accept technical communication file at first, however users may change configurations in order to reject the technical communication file, or to receive a warning when a technical communication file is sent.


Our company can change the provisions of this “Privacy Policy” by means of publishing on its website or sending an electronic mail to the users. In the event that the provisions of Privacy Policy are changed, they enter into force on the day that published.

You can send an e-mail to info@kutnia.com for any questions and suggestions on our privacy policy. You can contact us through the contact information below.


Company Title: AJK Tekstil Paz. İth. İhr. A.Ş.
Address : Eyüpoğlu mahallesi Şerefoğlu sokak No:10/1 Şahinbey / Gaziantep 

E-mail: info@kutnia.com  
Tel: +90 342 338 10 28